Whistleblowing Policy

By partnering with Asia Al Iraq Islamic Bank, you can trust that your finances are managed in accordance with the highest standards of Islamic law, backed by the expertise and guidance of our Sharia Supervisory Board.

Whistleblowing Policy

At Asia Al Iraq Islamic Bank (AIIB), we are dedicated to maintaining the highest standards of ethical conduct, transparency, and integrity in all aspects of our operations. Our Whistleblowing Policy is a crucial part of our commitment to ensuring a safe, secure, and compliant banking environment. This policy provides a confidential and anonymous way for employees, customers, and other stakeholders to report any concerns about unethical, illegal, or non-compliant behaviour.

What is Whistleblowing?

Whistleblowing refers to the act of reporting any suspicion of improper, illegal, or unethical conduct within AIIB. This can be reported by employees, customers, partners, contractors, or any other stakeholders who observe or become aware of such behaviour. AIIB’s Whistleblowing Policy encourages individuals to speak up without fear of reprisal, ensuring that all reports are handled discreetly and responsibly.

Types of Misconduct Covered

The Whistleblowing Policy applies to a wide range of unethical or illegal activities, including but not limited to:

  • Theft or Fraud
  • Money Laundering and Terrorism Financing
  • Bribery and Corruption
  • Harassment and Discrimination
  • Health and Safety Violations
  • Conflicts of Interest
  • Misuse of Bank Assets
  • Disclosure of Confidential Information
  • Any other actions that contradict Islamic principles or the bank’s policies

How to Report a Concern

AIIB provides several secure and confidential channels for reporting concerns. All reports can be made anonymously, and every effort will be made to protect the identity of the whistleblower. To report any wrongdoing, please use one of the following methods:

  • Email: Send an email to whistleblowing@aiib.iq
  • Phone: Contact our dedicated whistleblowing hotline at +964 (AIIB Contact Number)
  • In Writing: Address your concern to the Compliance Department, Asia Al Iraq Islamic Bank, [Bank Address]

Protection for Whistleblowers

AIIB is committed to protecting whistleblowers from retaliation or victimization. Anyone who reports a concern in good faith will be safeguarded against any negative consequences. The bank strictly prohibits any form of retaliation, including threats, discrimination, or adverse employment actions, against individuals who report misconduct.

Investigation Process

All whistleblowing reports are taken seriously and handled with the utmost confidentiality. Once a report is received, AIIB’s Compliance Department will conduct a thorough and impartial investigation:

  1. Acknowledgment: The whistleblower will receive confirmation of the report.
  2. Assessment: The Compliance Department will assess the report to determine the appropriate course of action.
  3. Investigation: A thorough investigation will be conducted, ensuring that all relevant facts are gathered and reviewed.
  4. Outcome: Based on the findings, AIIB will take the necessary actions, which may include disciplinary measures, corrective actions, or further reporting to regulatory authorities if required.
  5. Feedback: If appropriate, the whistleblower may receive feedback on the outcome of the investigation.

Confidentiality and Anonymity

AIIB respects the confidentiality of all whistleblowers. Reports can be made anonymously, and the bank is committed to ensuring that all information is handled discreetly. AIIB has implemented secure systems to protect the identity of whistleblowers and the details of their reports.

Commitment to Islamic Principles and Ethical Conduct

As an Islamic bank, AIIB operates with a strong commitment to ethical practices and Islamic values. This Whistleblowing Policy aligns with our duty to uphold justice, integrity, and responsibility in all our actions. By reporting wrongdoing, whistleblowers contribute to AIIB’s mission to maintain a trustworthy, compliant, and transparent banking environment.

Contact Us

If you have any questions about our Whistleblowing Policy or need further guidance, please reach out to our Compliance Department at compliance@aiib.iq. We are here to provide you with support and answer any concerns related to reporting misconduct.